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Squarespace editor and adds - conflict issues.

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5 comments

  • Official comment
    Support
    • Journey Support Team

    Hi Adventures of Jellie ! There's unfortunately not a way to disable ads in the editor for Squarespace sites at the moment. One workaround though could be installing an ad blocker browser extension and enabling it when you're editing the site. You could also try to append ?test=killswitch to the end of the URL you're working on and then refresh the page (for example: yourdomainname.com/editor/?test=killswitch). This query will disable the ad script and should prevent ads from loading, but it might not always work depending on the URL structure of the editor.

    Hopefully one of these solutions will do the trick! 

  • Karentmb

    I have a similar situation, when I use my Solo Build It (SBI) editor. However, I don't have the same concern. 

    Ads appear when I'm creating/working on a website page. When the url isn't yet live, or I'm previewing live pages I'm reworking. 

    The ads don't interfere with my page editing/creating. They don't bother me. But I don't want Mediavine's Journey to think I'm trying to cheat the system. So can I be reassured that isn't a problem? 

    Or let me know what I can do so ads don't appear on those types of website pages. If I need to. And if I do need to avoid ads while creating, the above suggestion will work for me? As it's a different site building system. Thank you.

    0
  • Support
    • Journey Support Team

    Hi Karentmb ! Ads showing in the editor isn't an issue at all and is to be expected. So you shouldn't have anything to worry about here. 

    0
  • Jonathan Stafford

    Support I am having this same issue in Squarespace editor, and it has gotten increasingly worse over the past week - almost to the point of having to refresh every few seconds while writing an article. Has there been any update in resolving this? ?test=killswitch is no longer working. Thanks for your help. 

    0
  • John
    • Journey Support Team

    Hi Jonathan Stafford. If you're noticing that the issue is getting worse or that the querystring to remove ads isn't working, it's possible there's some browser caching at play in the browser that you're using for editing. I would recommend taking a look at that. 

    You can also check the Squarespace doc for another alternative here - you should be able to append /safe to the end of the URL while editing in Squarespace to temporarily pause the injection of the script. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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