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Seeing sessions but no revenue

Completed
Laura Jasenaite

Hey! I onboarded 4 days ago but so far have 0 revenue. The dashboard shows sessions and page views but very few impressions (10 or so a day). I see some placement ads when I am logged in to Wordpress but nothing on incognito mode. Is there any issue? I just want to be sure that everything is good with the setup. Thanks a million!

My site is https://travel2malta.com/

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Comments

8 comments

Date Votes
  • Official comment
    Support
    • Journey Support Team

    Hi Laura Jasenaite ! It looks like this might be a caching issue - I only see the ad script and ads load if I manually bust the cache by adding ?test=1234 to the end of a URL. 

    To fix this, you'll want to clear out all caching plugins, clear any CDN caching if you use one (like Cloudflare), and clear your server side cache. That should get ads loading consistently on the site. I would also double check that you don't have any optimization plugins optimizing the ad script, since that can lead to issues like this even after clearing the cache.

    Hope this helps!

  • Laura Jasenaite

    Hey! Thanks a lot! It worked! The issue was with WP Rocket optimization plugin.

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  • Pankaj verma

    Hey Laura,


    Can you please share what you did in WP Rocket plugin as i am facing the same issue?


    I have noticed that ads are not showing up and in Journey’s dashboard, i am only getting sessions and 0 earnings.

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  • Laura Jasenaite

    I just followed this link https://journeymv.zendesk.com/hc/en-us/articles/24233502730267--How-to-Resolve-Script-Optimization-Conflicts

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  • Pankaj verma

    Fixed. Thanks.

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  • SAWAHITS

    I have this problem today there are views but yesterday's profits were not calculated

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  • Support
    • Journey Support Team

    Hi SAWAHITS ! There's a temporary reporting delay for 7/28 that should be resolved shortly - you can refer to the existing thread for updates.

    Thank you!

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  • SAWAHITS

    Thank you Rachel Johnson and what makes me love Journey by Mediavine the most is the quick support and answering all my questions, my favorite platform always.

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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