No Analytics & Continuous "Finish Your Journey" Emails

Completed

July 18, 2024 19:32

Hey Guys,

We have signed up, script is on the site and it is serving ads but I have no access to see the ad performance and I keep receiving “Finish Your Journey” Emails.

Can you let me know what is happening

Comments

1 comment

Support

Journey Support Team

July 18, 2024 19:42
Hi Jermaine ! It looks like you just need to finish setting up your Tipalti payment profile to finish the onboarding process, and then you should stop getting those emails and see analytics pull in.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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