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Too Many Ads (and Cookie Banner is Getting Covered Up)

Answered

Comments

5 comments

  • Official comment
    John
    • Journey Support Team

    Hi Allison,

    There currently isn't a way to adjust the density of ads, but that functionality is something that's in development

    Regarding the CookieYes banner, the adhesion ad will always display at the bottom of the screen. So the best solution here would be to just move the location of the cookie banner elsewhere - to the top of the screen, for instance. There should be an option to do this in the plugin settings, so you can make that adjustment there. Thanks!!

  • Bethany Grodell

    Hey, John.

    I'm having the same challenge as Allison when it comes to the frequency of ads. Is there an ETA on rolling out the development of being able to turn density down?

    0
  • Support
    • Journey Support Team

    Hi Bethany Grodell ! We don't have an exact ETA, but our engineers are working on different ad density options and these settings should be available in the near future.

    0
  • Aya Caliva

    Following!

    0
  • Caitlin Vincent

    Following! I am having the same issue with WAY too many ads appearing on my page. My site speed has gone down tremendously and often times freezes up due to the ads. Users are frustrated by their experience on my site, as there are too many interruptions. Last, I have noticed ads in odd locations/places that just do not make sense and would love to be able to fix this.

    Thank you.

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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