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Data and Cookie Consent pop up glitch?

Answered
Marta Purina

Hi! The Accept button on the Data and Cookie Consent banner on my site exploredbymarta.com is white and not very visible. 

I have tried every possible color theme and changed accent colors under Grow > Appearance but the button on the consent banner stays white no matter the settings. I tried to clear cache but it didn't solve the issue. On the other hand, Grow Widget changes colors every time I switch them but nothing happens with the banner. Can you take a look? 

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Comments

3 comments

Date Votes
  • Support
    • Journey Support Team

    Hi Marta Purina ! Thanks for reaching out about this. We're planning on making a change soon so that the consent pop up theme color matches what you have set for your Grow theme accent color as long as the accent color has a high enough contrast. I don't have an exact timeline on when this update will happen, but in the meantime, I checked your site and the contrast for the consent pop up button is high enough that it wouldn't cause any accessibility issues, so you shouldn't have anything to worry about on that front.

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  • Marta Purina

    Hi! I am asking this because I checked two other blogs that use Journey ads and their consent pop-up had a colorful button… How did they do that? My pop-up somehow has chosen a white color button and it blends together with the background and almost disappears…

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  • Support
    • Journey Support Team

    Marta Purina Right now there isn't a way to change it because this color is set when you initially install Grow and can't be changed afterwards. That said, our engineers are making a change soon that will make the consent pop up theme color match your Grow theme accent color (the color you have set for the Grow widget in the bottom corner of the screen) as long as the accent color has a high enough contrast.

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