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Ads.txt is missing/out of date; is doing a redirect a good idea?

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9 comments

  • Official comment
    Support
    • Journey Support Team

    Hi Jem ! A redirect to the ads.txt file would be totally fine. Your host will want to set up the redirect from yoursitename.com/ads.txt to the URL you see under Journey Settings → Ads.txt → Ads.txt URL.
     

  • Jem

    Nice, thanks Rachel!

    0
  • Gloria Barr

    I asked my host (Lightning Base) to do the re-direct for me….seems to be working so far.  It was really frustrating constantly having to update my ads.txt file on a daily basis.  I hope this solves the problem.  I am strictly a content writer…don't want to do anything technical, since that is not my field (which is why I use Wordpress, of course)

    Website is https://thecatholictravelguide.com/

    0
  • Support
    • Journey Support Team

    The redirect does look like it's working, so you shouldn't have to worry about manually updating the ads.txt file moving forward.

    0
  • Gloria Barr

    That is the best news I have had all month. Wish I had known sooner, but better late than never!

    0
  • Emily Holverson

    I want to do this, but my host says I need to use a redirection plugin. I'm not super technical, but I am trying. I've had my host update my ads.txt file multiple times today and it still shows outdated. 

    Now I'm trying to set up the redirect. I think I set it up correctly, but still showing as out of date. Can we check to see if it is actually updated?

    my website is thebensonstreet.com 

    0
  • Support
    • Journey Support Team

    Hi Emily Holverson ! I don't see the ads.txt redirect on your site – I just see the manually installed file at yoursitename.com/ads.txt, but it looks like your ads.txt file is showing as up to date in your dashboard now so you should be good to go. Thanks!

    0
  • Gloria Barr

    I really wish this problem could be solved….I constantly get the ads.txt missing or out of date message…..surely something can be done for non-tecchies such as me.

    -1
  • Support
    • Journey Support Team

    Hi Ahana Thakur ! There was an issue with some ads.txt files showing a false out of date status over the weekend, but it should now be resolved now if you go into your Journey settings in your dashboard and click the “Refresh” button above the Ads.txt section.

    Thanks!

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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