Ads still showing placeholder images

Completed

July 07, 2024 04:05

Hi there,

I can't get any help in regards to this but I am still seeing placeholder Journey ads on my site, I randomly check on other people's devices and elsewhere too so this isn't just popping up for me. My RPM is still $3 and I think this is a major reason why.

Could someone please help me figure out if ads are installed correctly or not?

Thanks

Comments

1 comment

Support

Journey Support Team

July 08, 2024 15:05
Hi there! I took a look at your site and ads are loading great. Here's what I'm seeing as an example:
If an advertiser doesn't bid on an ad placement, you'll see those placeholder ads and that's completely normal. The frequency of these placeholders and advertiser spend depends on a lot of factors such as how often you visit the site, the country you're visiting from, the time of the year, etc. I can confirm that everything looks good technically though and there's nothing wrong with your setup!
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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