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Ads still showing placeholder images

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  • Support
    • Journey Support Team

    Hi there! I took a look at your site and ads are loading great. Here's what I'm seeing as an example:

    If an advertiser doesn't bid on an ad placement, you'll see those placeholder ads and that's completely normal. The frequency of these placeholders and advertiser spend depends on a lot of factors such as how often you visit the site, the country you're visiting from, the time of the year, etc. I can confirm that everything looks good technically though and there's nothing wrong with your setup!

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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