RPM Dropped Dramatically in yesterday

Completed

July 06, 2024 11:58 Edited

Hello,

I have noticed yesterday's RPM dropped significantly compared to other days. What is the reason for this?

One more thing, Why is the Spotlight Subscribe form not showing in the inline articles? Do I need to do change any settings?

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Support

Journey Support Team

July 08, 2024 11:38
Hi there! Your RPM is looking higher than that on my end, so it's possible you were checking your dashboard before data had fully pulled in. To get accurate data, you'll want to make sure you're not checking the dashboard until 10am EST for the previous day. I checked the site and ads are loading in great, so you shouldn't have anything to worry about there. I also see the spotlight subscribe box on your posts now, so you should be all set!
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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