Skip to main content

Comments

2 comments

  • John
    • Journey Support Team

    Hi Rachel,

    Thanks for reaching out. Ads won't display on the homepage, but they should be displaying on all posts. 

    I just took a look at the site, and it actually looks like our script is being optimized by the WP Meteor plugin - this is likely keeping ads from displaying properly on the site. Typically our script can be excluded from optimizations with optimization plugins, but the most recent version of WP Meteor can keep ads from displaying even if our script is excluded. 

    So we would recommend going ahead and deactivating WP Meteor. If you would like us to check everything out after you deactivate it and clear the cache, we'd be glad to - just let us know. Thanks!!

    0
  • Rachel Smith

    Hey John!


    This is amazing and so helpful. I appreciate it so much!

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk