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Journey Ads Not Appearing in Significant Parts of the Website

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4 comments

  • Support
    • Journey Support Team

    Hi Christian! We found our script was able to put ads on these pages, so you should be seeing content ads on the quiz pages now. As for the sidebar ads, the script will not add a sidebar ad on a sidebar that sticks as the user scrolls since it can lead to accidental clicks. If you disable the sticky functionality of the sidebar though, the script should be able to get that sidebar ad placement up and running.

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  • Christian

    Thank you for the update! I’ve noticed that the ads are now appearing properly on the pages. Additionally, I’ve disabled the sticky style of the sidebar to try out the sidebar ads as you suggested. Everything is set now, and I’m looking forward to seeing how this grows.

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  • Sikandar

    I am having similar issues but my post on this was deleted for some reason. Mentioning this here as well if someone can assist me. No side bar or in text ads appear on desktop. All good on mobile so far.

    Example page: How to Fix Elden Ring Shadow of the Erdtree Crash On PC (respawnfirst.com)

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  • Support
    • Journey Support Team

    Hi there! I'm seeing content and sidebar ads load on desktop. Here's an example of what we're seeing:

    You'll want to make sure you're not logged into WordPress or using an ad blocker extension when you're checking your ads. If you aren't logged in to WordPress and aren't running an ad blocker extension, then you could try to check them in another browser, incognito window, or a different device. That said, we can confirm that ads are loading in great on desktop and everything is working as intended! 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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