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Earnings Not Updating

Completed
Chris and Sara

I've noticed that our earnings on the dashboard haven't updated since June 18. I'm assuming this might be a glitch in the system rather than an issue on our end. Our Mediavine integration appears to be functioning correctly.

Is anyone else experiencing this problem, or does anyone have insights into what might be going on?

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Date Votes
  • Official comment
    Support
    • Journey Support Team

    Hi there! If you don't see any data since June 18th, this would indicate the Grow script isn't on the site anymore. As soon as you can, you'll want to re-install the Grow script (which you can find in your dashboard under Grow Settings → Install Grow Script) in the <head> area of your site, clear out any caching you have running, and then that should resolve the issue!

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