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I'm getting several errors and no way to fix them

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Monica P

When I logged in today it's saying my ads file is missing again though I've added it three times now. This happens every few days. When I try to update this and update the name that has mysteriously fallen off I get an error that says I cannot update the domain name. Is this a bug?

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Comments

2 comments

Date Votes
  • John
    • Journey Support Team

    Hi Monica,

    Thanks so much for reaching out. There was a little bug on our end that caused these errors. It's now been resolved, so you shouldn't be seeing them any longer.Thanks!!

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  • Monica P

    Great thank you!

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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