Ads no longer showing

Completed

June 18, 2024 16:43

Good Day,

I no longer see ads on my site on desktop. Also, no earnings for June 17th are showing on the dashboard as well. Can someone assist?

Comments

2 comments

Support

Journey Support Team

June 18, 2024 17:19
Hi there! There was a delay in reporting today, but you should see data in your dashboard for the 17th now. I also checked your site and am seeing all ad placements loading great on desktop. If you run an ad blocker extension or are logged into the site, that could explain why you aren't seeing ads. You could try checking in an incognito window, different browser, or different device, but I can confirm everything looks good and is working correctly!
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DMYTRO DRUZENKO

June 28, 2025 14:43
Hi do not see my ads today - could you help me?
https://freebiescity.com/
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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