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Yesterday's Earning Not Updated

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3 comments

  • Support
    • Journey Support Team

    Hello! There was a delay in reporting today, but you should see data in your dashboard for the 17th now. If you already had a Grow script running on the site, I would recommend removing the duplicate Grow script since that could result in incorrect analytics.

    0
  • Thousif

    Earnings are coming now..I have removed the duplicate grow script from header then itself..

    But I am seeing this error now.

     

    I have rechecked everything and these all files and scripts are there..

    I have not made any changes earlier apart from adding and removing the script on header. 

    When i try to update it, I get this error.

     

    I followed the steps and it shows like this in between

     

    Anyways as per Microsoft clarity ads are still running on site.

     

    0
  • John
    • Journey Support Team

    Hi Thousif. There was a little bug that temporarily caused the notices that you were seeing, but it's been corrected. You should no longer encounter them. Thanks!!

    0

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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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