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3 comments

Date Votes
  • Support
    • Journey Support Team

    Hi Shawn! Would you mind sharing a URL where you aren't seeing ads? Thanks!

    0
  • SHAWN SHAFAI

    Hi Rachel, not seeing any ads at all on the handymanhowto.com website. Dashboard says ads have been showing, but we're not observing any, even in a private window.

    0
  • Support
    • Journey Support Team

    Hi Shawn! I took a look, and I'm seeing all ad placements loading in great:

    I had a few others on my team check and they're also getting ads, so everything appears to be working correctly on our end. I might just make sure you're not running any ad blocking extensions/services and try checking on a different browser or device, but there don't appear to be any issues with the ads themselves or the script.

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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