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Ads.txt not found in Wordpress

Completed
Christel Dowuona Owoo

Hi, I'm a new Grow user with a WordPress site. When accepting and initiating the process, the general window didn't appear in WordPress. I followed all troubleshooters but it didn't work.

I have now manually added the Ad script in the head; that went well and Grow recognizes it. WordPress also shows my site is connected.

I don't know how to add the Ads.txt manually, as all tutorials are about non-WordPress sites. I tried to add it with a third-party plugin, but didn't work. I prefer not to use a third party plugin.

I have the latest version of Grow.

Thanks for your help.

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Comments

2 comments

Date Votes
  • Support
    • Journey Support Team

    Hi Christel! Thanks for reaching out. The tutorial for non-Wordpress sites actually applies to any manual installation of the ads.txt file, so it'll work for your site as well. If you're not comfortable setting it up though, your host should be able to help upload the ads.txt file to your root directory if you reach out to them :)

     

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  • Christel Dowuona Owoo

    Thanks. I will try it again then (smiley…). 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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