Problem with Connectivity

I followed the instructions adding the Grow plugin and it was successful. I then added the code in the header/footer plugin and saved it. I emptied plugin caches on wordpress and cleared all caches on my computer. I continue to get the message “There is a problem with your connectivity. Check to make sure your script tag is properly installed on your site.”

I've spent DAYS combing through all the community posts, following all the directions to verify ads.txt is in the right place, my code is present, cache is cleared and turning plugins on and off to see if there is a plugin conflict.

Are you able to help me figure out what is going on with my site?

(also, I'm coming from Ezoic and have gotten an error that some of their script is still on my site, which I cannot find and no ads are showing.)

Tay

June 06, 2024 04:55

I got it fixed! Here is what I did for others reading this:

• I had Google Adsense code in BOTH my theme header/footer area AND in a Code Plugin. I had to delete the Google Adsense code from both places.

• I logged in to my host, Bluehost, and cleared my website cache with them. After logging in go to:

Websites > Settings > Speed > Clear Cache > Click “Clear All” and wait for green box to pop up confirming cache is cleared

After doing both of these things, I went back to the Grow online dashboard and clicked the button to have them check for the code again and it FINALLY WORKED! Finishing the onboarding from there was mere minutes and ads should be showing up on my site shortly. I hope this helps someone else, too!

Problem with Connectivity

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