Skip to main content

Does Journey have a CMP?

Pinned Completed

Comments

1 comment

  • Official comment
    Support
    • Journey Support Team

    Journey does use a CMP (consent management platform), and it covers the display advertising portion of GDPR. If you live outside of the EU though, you wouldn't see it pop up since it's not required outside of the EU. If you need to collect consents outside of display advertising, you could use a separate consent service, but we aren't able to advise on consents outside of our CMP.

    Hope this helps!

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk