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3 comments

  • John
    • Journey Support Team

    Hi Senthilkumar,

    You shouldn't need to delete the site from the dashboard. You will want to turn off the auto ads and to make sure that any remaining Adsense scripts are removed from the site as well. Thanks!!

    1
  • Senthilkumar Palani

    Hi John,

    Thanks. I already deleted the site from the Adsense dashboard. Should I add it again? Or, just keep only the ads.txt inserted by the Grow script?

    0
  • John
    • Journey Support Team

    Hi Senthilkumar. Removing the site from your Adsense dashboard is absolutely fine on our end - you shouldn't need to add it again. For the ads.txt, you'll want to just make sure it's only the one inserted by the Grow script and doesn't include any other references to other ad providers. 

    1

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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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